HEALTHsuite Mercato

CIOs who do not take a transformational view in planning their administrative restructuring efforts will achieve only marginal operational efficiency improvements and transactional cost reductions.

Fort Washinton, Pennsylvania

RAM Technologies, Inc., the perennial leader in the development of enterprise software solutions for healthcare payers, is pleased to announce their inclusion in Gartner’s report, “How U.S. Healthcare Payers Can Optimize Costs by Choosing the Best Core Administration Vendors.” The report was authored by Gartner Research Director, Bryan Cole. Gartner, the world’s leading research and advisory company, published the report on October 6, 2017.

According to the report, “CIOs must achieve their major cost reduction goals not just by reducing transactional costs, but by changing business processes that underlie many unnecessarily complicated transactions in the first place.” The report further notes that, “CIOs who do not take a transformational view in planning their administrative restructuring efforts will achieve only marginal operational efficiency improvements and transactional cost reductions.”

The RAM solution suite (HEALTHsuite® Mercato and eHealthsuite™) is known for its superior capabilities in streamlining administration and compliance for Medicare Advantage, Managed Medicaid and other government sponsored healthcare programs. The solutions are highly adaptable and feature extensive functionality to improve productivity and reduce total cost of ownership.

“We feel that Gartner is a trusted source for health plans looking to modernize their technology infrastructure,” said Christopher P. Minton, Executive Vice President of RAM Technologies, Inc. “We value their independent analysis and appreciate their recognition of RAM Technologies in the report.”

HEALTHsuite Mercato is a highly adaptable, browser-based solution designed to streamline the administration of government sponsored healthcare programs (Medicare Advantage, Managed Medicaid, Financial Alignment Initiative-Duals, Federal Employee Health Benefits, etc.). HEALTHsuite Mercato provides unparalleled automation across health plan operations including eligibility and enrollment, benefit administration, provider contracting and reimbursement, provider credentialing, medical & utilization management, care management, premium billing, encounter / claims administration, overpayment recovery, customer service, contact management, capitation, subrogation, fulfillment, EDI integration, management & operational reporting and more.

In addition to the enterprise capabilities provided by HEALTHsuite Mercato, RAM’s web portal product eHealthsuite enables providers and members to interact with the health plan in real time through a secure Internet connection. This self-service functionality, available 24 x 7, lowers administrative costs by reducing the demands on the health plan’s customer service personnel.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research including any warranties of merchantability or fitness for a particular purpose.

About RAM Technologies, Inc.
RAM Technologies is the leading provider of enterprise claims processing software and claims adjudication software for health plans. For over 36 years RAM Technologies has led the way in the creation of Medicaid software solutions, Medicare software solutions and software for dual eligible processing (the Medicare-Medicaid Financial Alignment Initiative). RAM Technologies has been recognized on Inc. Magazine’s List of Fastest Growing Private Companies and the Philadelphia Business Journal’s List of Top Software Developers for their advancements in the creation of comprehensive claims management software for Medicare and Medicaid administration. To learn more about RAM Technologies’ healthcare claims processing and managed care software solutions call (877) 654-8810 or visit

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